OUTDOOR ADVENTURE! That’s what REI is all about. We help people of all levels of experience and ability enjoy fresh-air pursuits by carrying the best selection of outdoor gear and clothing. Plus, we back it all up with our 100% satisfaction guarantee. Our gift cards are available in both e-mail and traditional-card form.
To redeem gift cards:
Online at REI.com
On the Checkout page, enter your gift card number and PIN in the appropriate boxes. Gift card PIN is located on the back of the card. Please scratch off the applicable section to reveal PIN.
Once you’ve reviewed your order on the Payment Information page, complete the payment information section and click the “Submit Order” button. That’s all there is to it!
At REI stores
Find a store using our store locator or call 1-800-426-4840.
By phone at 1-800-426-4840
Give the sales associate your gift card number and PIN when requested. Gift card PIN is located on the back of card. Please scratch off the applicable section to reveal PIN.
Gift cards may be purchased at REI.com, REI stores nationwide, via phone from REI at 1-800-426-4840, and from select authorized resellers.
Purchases of gift cards are not eligible for the REI member dividend.
Coupons may not be used to purchase gift cards.
No taxes are charged on the purchase of gift cards. Applicable taxes are charged when gift cards are redeemed.
Gift cards can be redeemed only for future purchases of merchandise or services (i.e., rentals, shop services) at REI.com, REI stores nationwide, and via phone at 1-800-426-4840.
Upon redeeming your gift card, if your purchase exceeds the amount of the gift card, you will need to pay the balance. (When redeeming online or by telephone, this balance must be paid by credit card.)
Gift cards cannot be refunded or redeemed for cash or credit (except where required by law or as noted in the next sentence), and cannot be replaced or refunded if lost or stolen. When redeemed at REI retail stores, gift cards containing an unused balance of less than $10 will be cashed out upon request.
Gift cards ordered through REI.com will be sent by first class mail at no charge. REI digital gift cards are emailed directly to recipients and usually arrive within hours after ordering.
Gift cards are issued by REI Customer Services, Inc., a subsidiary of Recreational Equipment, Inc.
Gift cards may not be resold. Gift cards purchased through any unauthorized resellers or other internet auction sites are not guaranteed by REI.
Purchase, use or acceptance of REI gift cards constitutes your acceptance of these terms and conditions, which may be changed at any time.